“Don’t wait—open your account with BNCTL today! Follow the simple steps outlined to submit your documents online and enjoy the convenience and benefits of a BNCTL account.”
Requirements (Individual):
1. Current half-body 3x4 colored photo, taken on the right side at the bank.
2. Copy of Voter Card/ID/Passport will be valid (Minimum 2 Identity Cards).
3. Work Visa/Residency Visa/Special Stay Authorization (Foreigner Personal).
4. Work Visa/Passport and identity declaration certified by the Timorese Embassy or Consulate or public entity (Non-resident Personal).
Terms and Conditions:
1. All products are subject to bank approval and the terms outlined in the account agreements.
2. Minimum balance requirements and fees may apply depending on the specific product or service.
3. Interest rates, account maintenance fees, and withdrawal conditions are subject to change as per the bank’s policies.
4. For specific details on each product, refer to the individual product terms and conditions provided at account opening.
Benefits:
Opening a BNCTL bank account via a portal form is convenient and efficient. You can apply from anywhere, save time compared to in-person visits, and receive instant updates. The process is user-friendly, allows for easy document uploads, and provides secure handling of your information.
Online Submission:
To submit your application online, please visit our submission portal:
Ensure that you have all required documents scanned and ready for upload.
“Experience the convenience of our ATM and POS services. Enjoy easy access to your funds and seamless payment processing, whether using an ATM or a POS terminal. Discover how our solutions simplify your financial transactions.”
Requirements:
▸ Copy of a valid ID (Voter Card, ID Card, Passport, etc.)
▸ Account details
Transaction Limits:
▸ Daily ATM withdrawal limit: Up to USD 1,200.00
▸ Daily POS transaction limit: Up to USD 9,000.00, but may vary based on merchant policies
▸ ATM transfer limit: Up to USD 9,000.00
▸ Note: Limits are subject to change and may vary based on account type and bank policies
Capabilities:
▸ Cash withdrawals: Access your funds anytime
▸ Balance inquiries: Check your account balance easily
▸ Deposits: Deposit cash or checks at select ATMs
▸ Fund transfers: Move money between accounts
▸ PIN change: Securely update your ATM PIN
▸ Mini statements: Print recent transaction summaries
▸ Bill payments: Pay bills directly from the ATM
▸ Mobile recharge: Top up your mobile phone
▸ P24 network support: Use P24 Cards at ATMs and POS syste
Benefits:
▸ Convenient 24/7 Access: Manage your finances at any time
▸ Global Reach: Access funds worldwide with compatible networks
▸ Enhanced Security: Enjoy secure, PIN-protected transactions
▸ Comprehensive Services: Perform a variety of banking tasks conveniently
▸ P24 Cards: Supported at ATM and POS systems within the P24 network, enabling easy access to funds and seamless payments
▸ UPI Cards: Enabled for transactions at UPI-supported ATMs, POS terminals, and online platforms, providing quick and secure access to funds through convenient tap-and-swipe functionality. UPI cards also support international payments, allowing seamless global transactions across different currencies and regions for a safe and reliable payment experience wherever you go
“As a mechanism to facilitate banking transactions through the internet network, internet banking enables customers to conduct banking transactions and access other services such as transfers, payments, account balance inquiries, bank statement printing, and additional services, without the need to visit bank branches, and is available 24 hours a day from any location.”
Access:
▸ Your online banking journey begins here: www.ibanking.bnctl.tl with BNCTL
Benefits:
▸ Convenience: Access banking services 24/7 from anywhere and avoid queues at bank branches
▸ Efficiency: Quick and easy funds transfers and bill payments, with immediate access to account information
▸ Security: Enhanced security measures to protect user data and transactions
▸ Savings: Save travel costs and time by managing banking transactions remotely
Security and Tips:
▸ Secure login using PIN, password, or biometric authentication (such as fingerprint or face recognition)
▸ Enable real-time transaction alerts
▸ Always log out after using internet banking
▸ Do not share your login credentials with anyone
▸ Regularly update your password
▸ Be cautious of phishing emails and scams
Requirements:
▸ One (1) photo, size 3x4, with a plain background
▸ One (1) copy of the electoral card and valid identity card
▸ One (1) copy of bank account details
Features:
▸ Account Management
▸ Funds Transfer
▸ Standing Order
▸ Bill Payments
▸ Mobile Top-Up
▸ Account Statement
▸ Bulk Payment
“As a mechanism to facilitate banking transactions through the mobile network, mobile banking enables customers to perform banking transactions and access other services such as transfers, payments, account balance inquiries, bank statement printing, and additional services, without the need to visit bank branches, and is available 24 hours a day from any location.”
Benefits:
▸ Convenience: Access banking services 24/7 from anywhere and avoid queues at bank branches
▸ Efficiency: Quick and easy funds transfers and bill payments, with immediate access to account information
▸ Security: Enhanced security measures to protect user data and transactions
▸ Savings: Save on travel costs and time by handling banking transactions remotely
Security and Tips:
▸ Secure login using PIN, password, or biometric authentication (such as fingerprint or face recognition)
▸ Enable real-time transaction alerts
▸ Always log out after using internet banking
▸ Do not share your login credentials with anyone
▸ Regularly update your password
▸ Be cautious of phishing emails and scams
Requirements:
▸ One (1) photo, size 3x4, with a plain background
▸ One (1) copy of the electoral card and valid identity card
▸ One (1) copy of bank account details
Features:
▸ Account Management
▸ Funds Transfer
▸ Standing Order
▸ Bill Payments
▸ Mobile Top-Up
▸ Account Statement
“The primary objectives of the Banking Agency Procedure are to provide clear guidelines for processing banking agency services, ensure compliance with Banco Central de Timor-Leste’s Circular 14/2015 regarding banking agencies without branch offices, and promote financial inclusion through digital services. This involves contracting individuals or businesses as banking agencies to deliver services via electronic devices such as POS machines and smartphones, thereby expanding banking access, fostering financial literacy, and serving both existing and potential BNCTL clients in remote and urban communities.”
The Banking Agent for BNCTL will provide the following services:
▸ Deposits (keeping money)
▸ Withdrawals, including retirement and social benefits
▸ Transfers (between BNCTL accounts)
▸ Issuing mini bank statements
▸ Reprinting receipts
▸ Balance inquiries
▸ Other services approved by BCTL
Banking Agent Service Fees
| Service | Fee |
|---|---|
| Deposit | USD 1.00 |
| Withdrawal (including retirement and social benefits) | USD 2.00 |
| Transfer (between BNCTL accounts) | USD 2.00 |
| Mini bank statement issuance | USD 0.25 |
| Reprint receipt | USD 0.25 |
| Balance inquiry | USD 0.25 |
To apply for a BNCTL Banking Agency, you must:
Criteria
▸ Be Timorese with good character and financial capacity
▸ Hold a BNCTL account with a minimum balance of USD 5,000.00
▸ Own a business operating for 2 years or more, with a permanent location (no wholesale businesses)
▸ Not be an agent of another bank
▸ Own and be able to use a smartphone
Documents
▸ New clients: Electoral card / ID / passport, Business License, Registration Certificate, Debt Certificate
▸ Existing clients: Register directly with BNCTL if using POS facilities
| Transaction Limit | Amount |
|---|---|
| Minimum transaction value per day | USD 1.00 |
| Maximum transaction value per day | USD 1,000.00 |
“A notification service designed to assist clients and help secure and monitor their bank accounts through messages for selected transaction types. Available for online application.”
Benefits
▸ Real-time updates: Receive immediate notifications about account activities such as deposits, withdrawals, and transfers.
▸ Enhanced security: Stay informed about transactions to quickly identify any unauthorized activity.
▸ Convenience: Access account information without visiting a branch or logging into online banking.
▸ Account monitoring: Easily track spending and manage finances with timely alerts.
▸ Payment reminders: Receive reminders for upcoming payments to help avoid late fees.
Requirements
▸ One 3×4 photo with a colored background
▸ One copy of the electoral card and identity card
▸ One copy of bank account details
More Affordable and Comprehensive – Simplify Your Banking Experience!
UnionPay Card Requirements
▸ BNCTL Account – Simple, safe, and reliable
▸ Electoral Card and Identity Card or Passport – Easy requirement to meet
UnionPay Card Cost
▸ New Card: USD 4.00 – Affordable card with great benefits
▸ Renewal: USD 4.00 – Savings for loyal customers
UnionPay Card Service Fees (ATM)
▸ Balance inquiry (domestic & overseas): USD 0.15
▸ Domestic withdrawal: USD 0.25
▸ Overseas withdrawal: USD 5.00
UnionPay Card Service Fees (POS)
▸ Merchant payment (domestic): USD 0.15
▸ Merchant payment (overseas): USD 0.15
▸ Online payment: USD 0.15
Get the UnionPay Card with explorer benefits
▸ Worldwide access
▸ Safe, fast, and confidential transactions
▸ Ideal for travelers and international students
Quickly approach the BNCTL Branch or Agency
Note: Get a card with benefits to give your finances freedom.
BNCTL-UnionPay – Our global partner